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- Details
- Written by: Flowers Armenia
- Category: Company Policy
- Hits: 4
Depends the season and details of delivery, the number of some sorts of flowers may be restricted in certain regions. Besides, flowers of certain tints may not be available on a fixed date and, therefore, it will not be possible to make bouquet identical to the samples featured at the site.In certain cases, we deserve the right to replace the flowers and wrapping materials with the equivalent ones while keeping the same shape, color and flower arrangement value. For flower arrangements of the same type (e.g. bouquet of roses), the flower type will have a priority over the color. But the number of ordered flower bouquet will never be changed, so if you order 21 or 22 roses in bouquet, we will always deliver you 21 or 22 roses as you have ordered!
Delivery of gifts (toys, sweets,) is a supplementary service, and the assortment will depend on a particular region. Depending on the region of delivery, the look of the gifts delivered may slightly differ as compared to the samples featured at the site. On our part, we guarantee the quality and integrity of the gifts delivered, with the basic criteria for such cases as the weight and quality (in case of food delivery), size and price category of the gift!
- Details
- Written by: Flowers Armenia
- Category: Company Policy
- Hits: 4
All products are subject to availability. In the event of any supply difficulties we reserve the right to substitute with a product of equivalent value and quality without notice. Once we have received your order we will e-mail you a confirmation. In the event that we are unable to supply all or part of your order we shall notify you as soon as possible and reimburse your payment in full no later than 30 days after the intended delivery date.
If ordering non consumable and non-floral items, e.g. teddy bears, perfume, souvenirs or balloons please note that the consumer has the right to a 7 day cooling-off period in which the goods can be returned. This 7 day return period starts from the day after the goods are delivered to you the customer. They must be posted no later than the 7th day after receipt of goods (Full cost of return to be undertaken by the customer) or returned directly to the shop. If the goods are found to be faulty then we will pay for post cost. Refunds for returns will be made as soon as possible but always within 30 days of receipt of goods. If goods are faulty we will reimburse postage.
- Details
- Written by: Flowers Armenia
- Category: Company Policy
- Hits: 4
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In order placement step, we ask you to provide information by filling out and submitting an online form. Following is a list of the information we request, arranged by site location, and details on how we use this information.
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We ask for your name, address and contact information so we can send you your order, and so we can contact you if we have a question about your order. We ask for credit card information so we can fulfill your order, and so we can provide this information to the company or companies who process your credit card payment.
We do not share any other information with third parties, except in the case of contact or order information needed to fulfill your order. We do not share or sell email addresses.
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